This policy (together with our Website Terms and Conditions and any other documents referred to in them) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller in respect of the Website is Sibbalds Limited.


Our website (our “Website”) collects personal information from you at certain points; for example when you fill in forms on our site or participate in any promotions and by doing this we can tailor the site to provide services and products that best meet your needs, and to make your online experience easier and quicker.

Information we collect may include your name, address, telephone number and email address. We take all steps reasonably necessary to ensure your data is treated securely and in accordance with this privacy policy.


In order to provide you with the most efficient and personalised experience when using our Website, we may collect certain information from you by using cookies.

Cookies are small text files that are stored on your computer, tablet or mobile device when you visit our Website. We use these cookies to identify when it is you are visiting our Website, which helps us to make your visit to our site quicker and easier. For example, by remembering your preferences when you return to the site or keeping you logged in.

We use a web analytics tool to analyse how the site is used, so other details that we may collect from you include those of your visit such as; how you arrive at the site, what you do on the site and which browser or operating system you use. All of this information is collected anonymously, so is not tied to any personally identifiable information and allows us to complete internal research on our users’ demographics, interests and behaviours in order to better understand and serve you.


Cookies can’t harm your computer. We don’t store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site.

If you’d prefer to restrict, block or delete cookies from our Website, or any other Website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.

You can find more information about cookies and how to restrict, block and delete them at (opens in a new window – please note that we’re not responsible for the content of external Websites).


Here’s a list of the main cookies used on the Sibbalds website, and what we use them for:

1st party cookies

Google Analytics Cookies:  __utma, __utmb, __utmc, __utmv, __utmz

Google Analytics cookies collect information on how visitors use our website, such as the number of visitors and number of pages viewed. We use this data to compile reports and to help us improve user journey.

These cookies do not include any personal data.